Privacy Policy

1. Who this policy covers

This policy explains how information is handled on the website menimafamexaojs.info (the “website”), which presents a non-medical pet-care service for pet owners in Dubai, United Arab Emirates. The service covers dog walks, in-home pet sitting, cat visits, grooming and play. It does not include veterinary or medical services.

By using the website you acknowledge this policy. If you do not agree with it, please do not enter personal details into the website.

2. Information you may enter

The request form asks for your name, telephone number, email address, neighbourhood, your pet’s name and type, the kind of care you are interested in, a preferred start date and optional notes. Please do not include sensitive information such as passport or Emirates ID numbers, payment card details or health records in any field.

3. Communications you send us directly

If you email info@menimafamexaojs.info or telephone us, we will receive the information you choose to give. We use it to reply to you, discuss your pet’s routine, arrange a meet and greet and provide the service you ask for. Where we keep notes about a pet’s routine, we keep them only for as long as needed for that purpose.

4. Cookies, analytics and fonts

This website does not set advertising or tracking cookies and does not include third-party analytics or advertising scripts. Fonts, images and scripts are served from the same place as the website itself rather than from third-party content delivery networks. Your browser and the hosting provider may keep technical server logs such as IP address, date and time, and requested page for security and operation.

5. Legal basis and your rights

Handling of personal data in the United Arab Emirates is governed by applicable federal law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and relevant Dubai rules. Subject to applicable law, you may ask us to confirm what personal data we hold about you, to correct it, to delete it, to restrict or object to its use, and to receive a copy.

To exercise these rights, write to info@menimafamexaojs.info. We will answer within a reasonable time and may ask you to confirm your identity first.

6. Sharing information

We do not sell personal data. We share information only where it is needed to deliver the service you requested, where you ask us to, or where the law requires it. Possible recipients include:

• caregivers who will visit your home, for the dates and address concerned
• professional advisers, insurers or authorities where legally required
• technology providers that host the website, who do not receive form entries because the form does not send data

7. Retention and security

We keep personal information only as long as needed for the purpose it was given for, and then delete or anonymise it unless the law requires longer retention. We apply reasonable organisational and technical steps to protect information, but no website or communication channel is completely secure. Please take care when sending information by email.

8. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. Continued use of the website after a change means you accept the updated policy.